Table article from customer

Table article from customer

Products

DataLossPrevention

Issue/Introduction

In order to avoid potential conflicts in advance, we strongly recommend whitelisting the DLP Agent process on security software. The following are the process and file names for the DLP Agent.

Resolution

============3.9 / 3.10 whitlist detail path=================

EndpointWatchdog

/Library/Application Support/SkyGuard/SkyGuard Endpoint/EndpointAgent/bin/EndpointWatchdog.app/Contents/MacOS/EndpointWatchdog

EndpointClientAgent

/Library/Application Support/SkyGuard/SkyGuard Endpoint/EndpointAgent/bin/EndpointClientAgent

EndpointDataDiscovery

/Library/Application Support/SkyGuard/SkyGuard Endpoint/EndpointAgent/bin/EndpointDataDiscovery

EndpointFilesystemMonitor

/Library/Application Support/SkyGuard/SkyGuard Endpoint/EndpointAgent/bin/EndpointFilesystemMonitor

EndpointInjectManager

/Library/Application Support/SkyGuard/SkyGuard Endpoint/EndpointAgent/bin/EndpointInjectManager

EndpointTrafficServer

/Library/Application Support/SkyGuard/SkyGuard Endpoint/EndpointAgent/bin/EndpointTrafficServer

SPELite

/Library/Application Support/SkyGuard/SkyGuard Endpoint/UCSCSDK/bin/SPELite

WFELite

/Library/Application Support/SkyGuard/SkyGuard Endpoint/UCSCSDK/bin/WPELite

kv_server

/Library/Application Support/SkyGuard/SkyGuard Endpoint/UCSCSDK/cpserver/contentparser/bin/kv_server

kvoop

/Library/Application Support/SkyGuard/SkyGuard Endpoint/UCSCSDK/cpserver/contentparser/FilterSDK/kvoop

EndpointClientGUI

/Library/Application Support/SkyGuard/SkyGuard Endpoint/EndpointAgent/bin/EndpointClientGUI.app/Contents/MacOS/EndpointWatchdog

EndpointLabelManagementAgent

/Library/Application Support/SkyGuard/SkyGuard Endpoint/UCSCSDK/bin/EndpointLabelManagementAgent

Folder exception > 

/Library/Application Support/SkyGuard/


============3.15  whitlist detail path=================

1. if add Folder exception, please refer below folder 

      /Library/Application Support/SkyGuard/

      ~/Library/Application Support/SkyGuard/
      /Library/SystemExtensions/
2. if add process name, please refer below table column 1
3. if add process path, please refer below table column 2/3/4 

Process name

Process path

Type

Process details path

EndpointWatchdog

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointWatchdog.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointWatchdog.app/Contents/MacOS/EndpointWatchdog

EndpointClientAgent

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientAgent.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientAgent.app/Contents/MacOS/EndpointClientAgent

EndpointFilesystemMonitor

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointFilesystemMonitor.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointFilesystemMonitor.app/Contents/MacOS/EndpointFilesystemMonitor

EndpointClientAlert

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientAlert.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientAlert.app/Contents/MacOS/EndpointClientAlert

EndpointClientNotification

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientNotification.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientNotification.app/Contents/MacOS/EndpointClientNotification

EndpointLabelEditor

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointLabelEditor.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointLabelEditor.app/Contents/MacOS/EndpointLabelEditor

EndpointClientGUI

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientGUI.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointClientGUI.app/Contents/MacOS/EndpointClientGUI

EndpointProxy

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointProxy.app/

folder

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointProxy.app/Contents/MacOS/EndpointProxy

EndpointDataDiscovery

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointDataDiscovery

file

 

EndpointInjectManager

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointInjectManager

file

 

EndpointTrafficServer

/Library/Application Support/SkyGuard/SkyGuardEndpoint/EndpointAgent/bin/EndpointTrafficServer

file

 

EndpointLabelManagementAgent

/Library/Application Support/SkyGuard/SkyGuardEndpoint/UCSCSDK/bin/EndpointLabelManagementAgent

file

 

SPELite

/Library/Application Support/SkyGuard/SkyGuardEndpoint/UCSCSDK/bin/SPELite

file

 

WFELite

/Library/Application Support/SkyGuard/SkyGuardEndpoint/UCSCSDK/bin/WPELite

file

 

kv_server

/Library/Application Support/SkyGuard/SkyGuardEndpoint/UCSCSDK/cpserver/contentparser/bin/kv_server

file

 

kv_worker

/Library/Application Support/SkyGuard/SkyGuardEndpoint/UCSCSDK/cpserver/contentparser/bin/kv_worker

file

 

kvoop

/Library/Application Support/SkyGuard/SkyGuardEndpoint/UCSCSDK/cpserver/contentparser/FilterSDK/kvoop

file

 

labelMenuHelper

~/Library/Application Support/SkyGuard/bin/labelMenuHelper.app

folder

~/Library/Application Support/SkyGuard/bin/labelMenuHelper.app/Contents/MacOS/labelMenuHelper

com.skyguard.endpoint.App.appProxy

/Library/SystemExtensions/

folder

 



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